Responsible Gaming
NeonArcade Social Casino LLC is committed to providing entertainment in a way that supports safe, informed play. This page provides practical tools and US help resources. If you are in immediate danger, call 911.
Play Responsibly
- Set limits before you play (time and money) and stick to them.
- Play for fun—not to earn money or recover losses.
- Take regular breaks; avoid playing when stressed, upset, or using alcohol/drugs.
- Balance gaming with work, school, family, and sleep.
Warning Signs
You may be at risk if you: feel unable to stop, spend more time/money than planned, hide play, chase losses, borrow/sell to fund play, or your play harms relationships, work, or mental health.
Cool-Off & Self-Exclusion
You can request a break or account restriction at any time by contacting us at contact@lunarforestfield.com. Tell us whether you want a cool-off (temporary) or self-exclusion (longer-term). We will make reasonable efforts to apply restrictions promptly after we verify your account.
- Cool-off: temporary restriction for a period you choose.
- Self-exclusion: longer restriction; you can also ask about permanent closure options.
- During restriction, access may be blocked and marketing messages may be limited.
US Help & Crisis Resources
- National Problem Gambling Helpline (NCPG): 1-800-522-4700 (24/7). More info: ncpgambling.org
- 988 Suicide & Crisis Lifeline: dial or text 988 (24/7). If you or someone else may act immediately, call 911.
- SAMHSA National Helpline: 1-800-662-HELP (4357) (treatment referral and information).
These resources are independent third parties. We do not provide medical, counseling, or crisis services.
Regulatory & State Resources (US)
Gaming regulation varies by state. You can find regulator contacts via the National Association of Gaming Regulators (NAGRA): nagra.org. You can also search for your state’s official “gaming commission” or “gaming control board” website for responsible gaming and self-exclusion programs.